At Manopy, we're obsessed with your brand — not your personal data. This policy explains, in plain English, exactly what information we collect when you interact with our website or engage our services, why we need it, and the choices you have. No legalese. No runaround.
Overview
Manopy is an end-to-end digital marketing agency. We help businesses grow online through social media management, paid advertising, brand identity, content strategy, and landing page design. To deliver these services, we sometimes need to collect and process personal information — about you, your business, and (where relevant) your customers.
This Privacy Policy applies to: our website at manopy.in and any subdomains; information you share when enquiring about or using our services; and any communications between you and our team.
Who We Are
Manopy ("we", "us", "our") is the data fiduciary responsible for the personal data described in this policy. We are registered and operating in India.
| Detail | Information |
|---|---|
| Company Name | Manopy |
| Website | manopy.in |
| Contact Email | hello@manopy.in |
| Registered In | India |
| Nature of Business | Digital Marketing & Brand Strategy Agency |
Data We Collect
We only collect what we actually need. Here's a clear breakdown:
Information you give us directly
- Your name and email address when you fill in our contact or audit booking form
- Your phone number if you choose to call us or share it in a form
- Business name, website URL, and social media handles relevant to your enquiry
- Any additional details you share via email, WhatsApp, or discovery calls
Information we receive when we work with you
- Access credentials for your social media accounts (Instagram, LinkedIn, TikTok, Facebook, etc.) — managed securely and revoked upon project completion
- Access to your Meta Business Manager, Google Ads account, or Google Analytics where required for paid campaigns
- Brand assets: logos, photography, guidelines, and similar creative materials you share with us
- Business information needed to create accurate, on-brand content
Information collected automatically
- IP address, browser type, and device information via standard web server logs
- Pages visited, time on site, and referral source via analytics tools
- Cookie data as described in Section 06 below
How We Use Your Information
We use your information only for the purposes that make sense given the context in which it was shared. These include:
| Purpose | Lawful Basis |
|---|---|
| Responding to enquiries and booking growth audits | Your consent / pre-contractual steps |
| Delivering our services (social media, ads, branding, content, landing pages) | Contractual necessity |
| Sending weekly performance reports and strategy updates | Contractual necessity |
| Sending occasional marketing emails about our services or new offerings | Consent (you can opt out any time) |
| Improving our website and understanding how visitors interact with it | Legitimate interest |
| Invoicing, accounting, and legal compliance | Legal obligation |
We will never use your data for purposes unrelated to the above without asking you first.
Third Parties & Platforms
Running a modern marketing agency means working with external platforms. Here's who we work with and why:
| Platform / Service | Purpose | Data Shared |
|---|---|---|
| Meta (Facebook & Instagram) | Running paid ad campaigns on your behalf | Ad account access; campaign data |
| Google Ads & Google Analytics | Paid search campaigns and website analytics | Ad account access; anonymised traffic data |
| LinkedIn, TikTok, Twitter / X | Social media management and content publishing | Account access granted by you |
| Notion / Google Workspace | Internal project management and file sharing | Files and documents you share with us |
| Razorpay / Stripe | Payment processing for invoices | Billing details (we do not store card data) |
| Email provider (e.g. Gmail / Zoho) | Client communications | Email content you send us |
Each of these platforms has its own privacy policy. We encourage you to review them. We do not sell your data to any third party — ever.
Cookies
Our website uses cookies — small text files stored in your browser — to help us understand how visitors use the site and to improve your experience.
Types of cookies we use
- Essential cookies — necessary for the site to function (e.g. form submission, session handling). You cannot opt out of these.
- Analytics cookies — help us understand page views, traffic sources, and popular content. We use tools like Google Analytics with IP anonymisation enabled.
- Marketing cookies — may be set by Meta Pixel or Google Tag Manager if you visit pages linked to our ad campaigns. These help us measure campaign effectiveness.
You can control or delete cookies through your browser settings at any time. Disabling analytics or marketing cookies won't affect your ability to use our website.
Data Retention
We keep your data for as long as it's needed — and no longer.
| Data Type | Retention Period |
|---|---|
| Enquiry and contact form data | 2 years from last contact, or until you ask us to delete it |
| Active client data (project files, accounts) | Duration of the engagement |
| Post-project archives (reports, creative assets) | 3 years after engagement ends, for reference and legal compliance |
| Invoicing and financial records | 7 years, as required by Indian tax law |
| Marketing email list | Until you unsubscribe |
| Website analytics data | 14 months (Google Analytics default) |
When data is no longer needed, we delete it securely or anonymise it so it can no longer be linked back to you.
Your Rights
Under the Digital Personal Data Protection Act 2023, you have the following rights regarding your personal data:
To exercise any of these rights, email us at hello@manopy.in with the subject line "Privacy Request". We'll respond within 30 days. We may need to verify your identity before processing the request.
Children's Privacy
Our services are designed for businesses and business owners. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal data to us, please contact us immediately at hello@manopy.in and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time — for example, when we add a new service, adopt a new tool, or when regulations change. When we make material changes, we'll update the "Last Updated" date at the top of this page.
If you're an active client, we'll let you know about significant changes via email. Continued use of our services after changes are posted means you accept the updated policy.
Contact Us
We take privacy seriously and we're happy to answer any questions you have — in plain English, without the runaround.
If you have a concern about how we've handled your data, please reach out directly before escalating to a regulator. We'd much rather fix things quickly ourselves.
Questions? Just ask.
We're a small team of real people. Email us and you'll hear back from a human — not an automated system.